I understand that for some businesses it's good to e-mail after a party drop-off. However in my case it's limiting, because I only want to live chat with visitors that are live. And I don't want to set op separate inboxes and go to the SMTP setup. And I saw chat log emails were sent from Thrivedesk email. So i'm still hoping that live chat as standalone (without e-mails) would become possible in the near future.
Please upvote if you could also use this option.