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Angie Neal

Angie Neal

Member

1 month ago

Pending folder

Can there be a pending folder in the left hand area of the dash, so I can see what we are waiting for?

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2 peoples likes this

7 comments

  • Parvez Akther
    Parvez Akther 1 month ago

    There are active/pending ticket on Unassigned and Mine tab.

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    • Angie Neal
      Angie Neal 1 month ago

      can you please show me a screenshot?

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    • Parvez Akther
      Parvez Akther 1 month ago

      Active tickets are highlighted and pending are muted see https://d.pr/i/sz7oaP

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  • Angie Neal
    Angie Neal 1 month ago

    oh... Not quite what I was hoping for

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    • Parvez Akther
      Parvez Akther 1 month ago

      We understand everyone has different need and thats why we'll give custom filtering option later.

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      1 Like
  • Matt Miciula
    Matt Miciula 1 month ago

    The pending folder to show all pending tickets is a great idea.

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    1 Like
    • Angie Neal
      Angie Neal 1 month ago

      It will make seeing if I need to follow anything up far easier

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