Angie Neal

Angie Neal

Member

1 month ago

Pending folder

Can there be a pending folder in the left hand area of the dash, so I can see what we are waiting for?

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2 peoples likes this

7 comments

  • Parvez Akther 1 month ago

    There are active/pending ticket on Unassigned and Mine tab.

    • Angie Neal 1 month ago

      can you please show me a screenshot?

    • Parvez Akther 1 month ago

      Active tickets are highlighted and pending are muted see https://d.pr/i/sz7oaP

  • Angie Neal 1 month ago

    oh... Not quite what I was hoping for

    • Parvez Akther 1 month ago

      We understand everyone has different need and thats why we'll give custom filtering option later.

  • Matt Miciula 1 month ago

    The pending folder to show all pending tickets is a great idea.

    • Angie Neal 1 month ago

      It will make seeing if I need to follow anything up far easier