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Angie Neal

Angie Neal

Member

8 months ago

Pending folder

Can there be a pending folder in the left hand area of the dash, so I can see what we are waiting for?

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2 peoples likes this
7 comments
  • Parvez Akther
    Parvez Akther 8 months ago
    There are active/pending ticket on Unassigned and Mine tab.
    • Angie Neal
      Angie Neal 8 months ago
      can you please show me a screenshot?
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    • Parvez Akther
      Parvez Akther 8 months ago
      Active tickets are highlighted and pending are muted see https://d.pr/i/sz7oaP
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  • Angie Neal
    Angie Neal 8 months ago
    oh... Not quite what I was hoping for
    • Parvez Akther
      Parvez Akther 8 months ago
      We understand everyone has different need and thats why we'll give custom filtering option later.
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      1 Like
  • Matt Miciula
    Matt Miciula 8 months ago
    The pending folder to show all pending tickets is a great idea.
    1 Like
    • Angie Neal
      Angie Neal 8 months ago
      It will make seeing if I need to follow anything up far easier
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