Try out Thrivedesk and comment what you think below!
Henry Hoe
Member8 months ago
What are your favourite features of Thrivedesk? Any requests, feedbacks or comments for the team?
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4 peoples likes this
21 comments
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Henry Hoe 8 months agoI like the community feature. It feels a little like circle.so. Looking forward to the knowledgebase release :)6 Likes
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RABINDRA JAISWAL 8 months agoloved the community feature and live chat. font and ui ux is so better. I was tired with other ugly looking helpdesk1 Like
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Parvez Akther 7 months agoThanks :)Log In to Reply
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Muhammad Umair Qureshi 8 months agoHow this product is compared to Freshdesk?1 Like
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Henry Hoe 8 months agoFreshdesk doesn't have a community broz and ThriveDesk is pushing out knowledgebase soonLog In to Reply1 Like
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Muhammad Umair Qureshi 8 months agoAt the moment I use Freshdesk free plan for 2-3 sites and it's awesome. Let me try ThrivedeskLog In to Reply1 Like
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Parvez Akther 7 months agoFreshdesk is not shared inbox. It only support one email also there are lots of changes.Log In to Reply
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Adil 8 months agoBranding in chat is removeable. right?1 Like
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Henry Hoe 8 months agoYes for Agency plans and aboveLog In to Reply1 Like
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John Tran 8 months agoAnyway we can allow customers to use the chat features together in the community? Maybe even group chat features?1 Like
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Parvez Akther 8 months agoNot now, perhaps we may consider it laterLog In to Reply
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Jordan 7 months ago@parvez - do you have a public roadmap?Log In to Reply
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Parvez Akther 8 months agoKeep posting guys1 Like
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David Kocsis 8 months agoShopify and Woo integration - pulling data straight out to admin panel.1 Like
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Parvez Akther 7 months agoWooCommerce is done and Shopify is comingLog In to Reply
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David Kocsis 8 months agoMultilanguage - our team is based on more nationalities than English. Would be great having a translate option.1 Like
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shazeholla 8 months agoFirst of all, I really like thrive desk website because its superb SLEEK, CLEAN and EASY TO UNDERSTAND 𝗙𝗲𝗲𝗱𝗯𝗮𝗰𝗸 1.UI UX interface is on point and user friendly 2. Conversation reportings/analytics is extremely useful. Able to drive motivation for team members to serve customer better 3. Community feature and Knowledge base (soon) will be a game changer. This is where actual customer core conversation will happen 𝗙𝗲𝗮𝘁𝘂𝗿𝗲 𝗥𝗲𝗾𝘂𝗲𝘀𝘁 1.Ability to transfer clients to other team members with previous chat history (this is AWESOME) 2.Announcement/banner/news/newpromo banner automation based on first 5 chat input from customer I wish Thrive desk management and team future and brighter success in the long run Keep innovating and enhancing your ONE-STOP-CENTRE solution You guys ROCK~!1 Like
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Chaitanya Badave 8 months agoI have given many suggestions previously. Just Now A Thought came in mind that it would be great if we can add announcements section in the community as a widget to our website and also in chat widget would be great to notify users with recent changelog stuffs 🎯1 Like
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Parvez Akther 7 months agoThats already under development ;)Log In to Reply1 Like
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David Kocsis 7 months agoCan we embed the chat bubble on more websites or subdomains but there are linked to the same company? We at Guru Muscle have eCom store, our own community, merchant store, charity store and I can go on. All of them need to be under 1 roof - Guru Muscle. With the same support agnets1 Like
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David Kocsis 7 months agoHow big is your JS script? Or like how many JS script need to be installed in the theme?1 Like
