Parvez Akther

Parvez Akther

Admin

1 month ago

New email parser and several improvements

We re-wrote our entire email parser with Python and now its 2x faster and 99.9% accurate on all language parsing.

Email parsing is the most critical and fundamental task for ThriveDesk. We found limitation on our previous PHP parser for language like Korean, German. PHP doesn't work well in parsing overall.

We re-wrote the parser from scratch using Python and rolled out the update after few weeks of testing.

Improvements

  • CC and BCC now attached to the conversation reply.
  • Started working on API docs for 3rd party developers.
  • Conversation delete now moved to queue.

Get question? Post it here https://community.thrivedesk.net/c/ask-for-help or tweet as at @thrivedesk

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