Matt Miciula

Matt Miciula

Member
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Matt Miciula

Member
1 year ago

An option to have autoreplies turn on automatically, but only outside of business hours.

3 peoples likes this

1 comment

  • Parvez Akther
    Parvez Akther 1 year ago
    Yeah, Business Hours is already on our roadmap for Q2
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Matt Miciula

Member
1 year ago

ThirveDesk should also integrate with ThriveCart ;)

3 peoples likes this

1 comment

  • Angie Neal
    Angie Neal 1 year ago
    yes please :)
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Matt Miciula

Member
1 year ago

It would be really cool if we coudl setup workflows and automations (both manual and automatic) that are rule based on condition. For example, when the subject line contains "Refund”, TD would automatically add a tag, send an email to the customer, and assign the ticket to person X.

2 peoples likes this

1 comment

  • Parvez Akther
    Parvez Akther 1 year ago
    Thanks for the suggestions. Workflow automation already in our roadmap. Take a look at our roadmap here https://themexpert.nifty.pm/l/OuT8Hx3TAu7G9?pub