Andreas

Andreas

Member
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Andreas

Member
7 months ago
Hi Thrivedeskers! Looking forward to the release of the Knowledge Base feature. How to join the beta?

1 people like this

3 comments

  • Steve Carlton
    Steve Carlton 7 months ago
    Same here! Would love to beta test.
  • Parvez Akther
    Parvez Akther 6 months ago
    Guys, added you to beta testing group. We'll post and instruction there.
    1 Like
    • Shanon
      Shanon 6 months ago
      Hello, just confirming if i was also added to the beta prior? Thanks
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Andreas

Member
7 months ago
Due to GDPR we must be able to delete contact details.

3 peoples likes this

1 comment

  • Parvez Akther
    Parvez Akther 7 months ago
    Hello Andres, this feature on our list already, we'll add filter/inbox and ability to remove contacts.
    1 Like
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Andreas

Member
7 months ago
Sometimes we get email to the inboxes we delete immideately – but then still the blinking tab and the notification bell say: "You've got (n) notifications. Hey lazy agent – do your job" ;-) 

Is it possible to reset the blinking tab and the not

1 comment

  • Parvez Akther
    Parvez Akther 7 months ago
    Noted Andreas πŸ™
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Andreas

Member
6 months ago
It'd be great to have some rules and filters for incoming messages.

1 people like this

1 comment

  • Parvez Akther
    Parvez Akther 6 months ago
    It’s part of automation rules that we are working on :)
    1 Like
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Andreas

Member
6 months ago
Thanks for the invitation – looking forward to beta testing KB!

3 comments

  • Parvez Akther
    Parvez Akther 6 months ago
    aye aye captain. Announcement coming :)
  • Andreas
    Andreas 6 months ago
    Hi @parvez
  • Andreas
    Andreas 6 months ago
    Any updates on KB?