Marius Tyranowski

Marius Tyranowski


2 years ago

Sending new message takes > 5 minutes

As a support user, when I am trying to send a message to a new customer (not replying to a ticket) the message takes 5 minutes or more to actually send. I cant use the app in that time. 

Here is a video:

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1 comment
  • Parvez Akther
    Parvez Akther 2 years ago
    I think this is due to the security implementation we've done with 'New conversation' feature. Notified the team to check.