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Parvez Akther

Admin
3 years ago

Please follow this rules before you post anything to this channel 👇

✅ Please be nice. Avoid profanity. We're all equal human beings.

✅ Keep your post simple and explicit

✅ Please request support in English. We also speak Spanish and Bengali but responses in these languages ar...

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Jon Eaves

Member
1 year ago
Adding Team notes to emails - Is there a function to Tag other team members in notes.... eg in Slack there is '@xxxx' to notify them 

Thanks in anticipation! :) 

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Tyler Hemp

Member
1 year ago
So I'm planning on sending out an email to my list to invite them to my COMMUNITY portal.

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Tyler Hemp

Member
1 year ago
How Thrivers! 

I'm curious, is there a way to White Label and resell ThriveDesk as my own software to clients? Thank You!🙏👍 

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Peter Jensen

Member
1 year ago
How do I create additional communities and docs under my account. I have already created additional Inboxes, but those didn't flow into the communities and docs.

1. https://screenshare.christacademy.org/qGuxk4Ao

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Screen Shot 2022-10-21 at 3.01.50 PM.png
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Michael Kovnick

Member
1 year ago
Hi, I have noticed that we show that there are two items in the DRAFT folder, but there is actually nothing there.  Any idea?

1 people like this

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Michael Kovnick

Member
1 year ago
Hi, I am confused about something.  In looking at the 2.0 features, I saw this:

1 comment

  • Parvez Akther
    Parvez Akther 1 year ago
    Signature is Inbox specific and configurable with variable so technically every agent gets a dynamic signature set by Admin.
    1 Like
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Caio Oliveira

Member
1 year ago
How a chat is moved automatically to email? I want to follow up a user that started a chat via email.

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Caio Oliveira

Member
1 year ago
Does Iphone App notification properly working?

1 people like this

2 comments

  • Parvez Akther
    Parvez Akther 1 year ago
    Notification is not workable yet and we are working on it.
    • Caio Oliveira
      Caio Oliveira 1 year ago
      Can you provide the estimate date? Without that, is not very useful the app

3 comments

  • Parvez Akther
    Parvez Akther 1 year ago
    Assistant need to be loaded before you call the Identify script.
    • Caio Oliveira
      Caio Oliveira 1 year ago
      Yes, I noticed that. Unfortunatelly it take some seconds before loading so I can't add on header or body so I needed to add a workflow to wait around 10s to use the Identify Script. Any better workaround for that?
    • Parvez Akther
      Parvez Akther 1 year ago
      You can send us an email so I can get our dev to answer it. I'm not the right person :)
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Matt Coffman

Member
1 year ago
Can anyone help me with what size the cover photo should be for posts? I attempted to upload a photo, and I didn't realize how big it was. After a couple of unsuccessful attempts, I resized the image but thought I would ask what size we can upload. 

1 people like this

1 comment

  • Nguyễn Quang Hoàng
    I used the size 678 × 241 px
    1 Like