๐ฌ Ask for Help
Parvez Akther
AdminPlease follow this rules before you post anything to this channel ๐
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โ Please request support in English. We also speak Spanish and Bengali but responses in these languages ar...
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Parvez Akther 1 month agoYeah, once we release the stable version we'll start working on the migrator.
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no gooe 1 month agoStill getting unsolicited emails. Once again...remove my account. when I click on notification preferences, i get a 403 error. This is a reflection of your product quality. It would be a hard sell for me to want to use ThriveDesk if they don't have the IT infrastructure to handle something as simple as this.
Jao Ortega
Member
Hi Thrivers, is there a way to hide the widget in certain specific pages? Thanks.
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Parvez Akther 1 month agoThat condition should come from your page logic. You can include/exclude snippet from your page settings(depends on the CMS you use)
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Jao Ortega 1 month agoGot it bro.. would've been amazing if we have this option from the dashboard. Thanks anyway.
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no gooe 1 month agoStill getting unsolicited emails. Once again...remove my account. when I click on notification preferences, i get a 403 error. This is a reflection of your product quality. It would be a hard sell for me to want to use ThriveDesk if they don't have the IT infrastructure to handle something as simple as this.
Ivan C.
Member
Does ThriveDesk allow the creation of contact forms? If so, can that be integrated into Wordpress websites?
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test person 2 months agoStill getting unsolicited emails. Once again...remove my account. when I click on notification preferences, i get a 403 error. This is a reflection of your product quality. It would be a hard sell for me to want to use ThriveDesk if they don't have the IT infrastructure to handle something as simple as this.
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Jao Ortega
Member
Hi friends! Are there any timeline for the livechat? Thanks.
1 people like this
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test person 2 months agostill getting unsolicited emails. Once again...remove my account. when I click on notification preferences, i get a 403 error. This is a reflection of your product quality. It would be a hard sell for me to want to use ThriveDesk if they don't have the IT infrastructure to handle something as simple as this.
Matt Coffman
Member
Can someone help me change my profile picture on the community tab? I feel like it should be easy, but I am not finding a way. I see that others have been able to change theirs, so maybe I am just not looking in the right place?
1 people like this
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Matt Coffman
Member
Is there any way to add a member to a community by a form? I created a private community, but have to individually invite each person, is there a way to streamline this?
1 people like this
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Parvez Akther 3 months agoYou can create a magic link for private channel and then include that to your email/CRM automated email.
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Matt Coffman 3 months agoGreat, so I could have that automated after someone fills out the form by pre-writing the email! Thanks Parvez.
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Angie Neal
Member
The get help button isn't doing anything. There is no chat or other method to communicate a problem from the dashboard.
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Angie Neal
Member
When a client has replied to a ticket it isn't showing the body. If I go to the actual email, I can see that the client has actually sent a message, just not showing in Thrivedesk
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Angie Neal
MemberI find it a bit difficult to see which are new tickets at a glace. Since each time we reply to a ticket it gets put back into the unassigned folder, it is only possible to see new tickets by opening up the ticket.
The previous software we were using is really obvious which is a new,...
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