Nguyễn Quang Hoàng

Nguyễn Quang Hoàng

Member

Marketing

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Nguyễn Quang Hoàng

Member
1 month ago
KB hopes to have a BULK EDIT option to help select multiple categories of articles faster (If I had to select each post to select multiple categories, it would be crazy)

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Nguyễn Quang Hoàng

Member
3 months ago
1. Clone Doc Site Save time without having to reset Doc Site from scratch, especially the Language section

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Nguyễn Quang Hoàng

Member
3 months ago
1. Search Articles (Like search posts on wordpress)

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1 comment

  • Saiful Alam
    Saiful Alam 3 months ago
    Thanks for your request, we will update the article page soon, on that time we will consider it as your request.
    1 Like
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Nguyễn Quang Hoàng

Member
3 weeks ago
I tried adding icons in level 2 categories but it doesn't show up. When I have a KB with many levels, I really want to show more icons for the 2nd level category

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2 comments

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Nguyễn Quang Hoàng

Member
1 year ago

Allow #hashtag Post, to make it easy for the community to follow the topic

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Nguyễn Quang Hoàng

Member
3 weeks ago
Added translation of "Suggested articles" for chat widget

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Nguyễn Quang Hoàng

Member
3 months ago
1. Article Count should show both numbers and "Articles" Help our brain understand faster :D

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  • Nguyễn Quang Hoàng
    Nguyễn Quang Hoàng 3 months ago
    2. Optimization - Media Category (Picture) Should be self-responsive (I tried the svg image and it was cropped on both sides) - Description stipulates the maximum number of characters to display, equivalent to 2 lines, which will be more reasonable For example this case, Very optimal
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Nguyễn Quang Hoàng

Member
1 year ago

Automatically Clear Cache when ThriveDesk Community updates. Currently I have to manually clear the Cache every time I update

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2 comments

  • Parvez Akther
    Parvez Akther 1 year ago
    This supposed not to happen. What exact problem you are facing due to cache?
    1 Like
  • Nguyễn Quang Hoàng
    Yes, I am using Google Chrome and every time I update Community I have to manually clear it ok
    1 Like
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Nguyễn Quang Hoàng

Member
8 months ago
(Click on the default Logo to Home) - Like the news feed to be able to see all new information on the wall like how Circle does a very optimal user experience

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1 comment

  • Ivan C.
    Ivan C. 8 months ago
    Great idea!
    1 Like
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Nguyễn Quang Hoàng

Member
2 weeks ago
1- Added Font option (currently default is 13px too small, average is 16-18 px on other systems)

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Nguyễn Quang Hoàng

Member
3 months ago
Bring better user experience to "Did you find this article helpful?"

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Nguyễn Quang Hoàng

Member
3 months ago
Every time I visit the top is counted as 1 view, making the visitor's view statistics will be inaccurate

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Featured image.png
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Nguyễn Quang Hoàng

Member
1 year ago

Need to add a Featured image support page to the Branding item. It is currently shared by all customers

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2 comments

  • Parvez Akther
    Parvez Akther 1 year ago
    I don't get it!
    1 Like
  • Nguyễn Quang Hoàng
    When you send the link ThriveDesk Community https://community.thrivedesk.net/ to someone via Facebook or Messenger will see the avatar
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Nguyễn Quang Hoàng

Member
1 month ago
When viewing an article in KB Docs and logged in, you can quickly edit that article like Wordpress

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Nguyễn Quang Hoàng

Member
1 year ago

This is essential when we need to show Vietnamese language to our customers when we join the community

2 comments

  • Parvez Akther
    Parvez Akther 1 year ago
    On our list. Want to help translate the project?
    1 Like
  • Nguyễn Quang Hoàng
    Yes
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Nguyễn Quang Hoàng

Member
7 months ago
- Allow Upload images to articles

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1 comment

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Nguyễn Quang Hoàng

Member
1 year ago

I have translated it into Vietnamese at Satisfaction Ratings but when Click evaluates to respond, it still displays in English. Please check for me

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Nguyễn Quang Hoàng

Member
1 month ago
All articles display wrong number (Current display count is for 1 page, not all pages)

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Nguyễn Quang Hoàng

Member
3 months ago
When entering Docs Click Avatar does not display the settings window

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1 comment

  • Saiful Alam
    Saiful Alam 3 months ago
    KB docs is a separate application, so we just added a link to your TD profile.
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Nguyễn Quang Hoàng

Member
3 months ago
Cannot read properties of undefined (reading 'then')

2 peoples likes this

7 comments

  • Nguyễn Quang Hoàng
    Nguyễn Quang Hoàng 3 months ago
    In addition, the Editor Docs, Error does not save set the font color and background color. And Need to add a Code sample insert...
  • Saiful Alam
    Saiful Alam 3 months ago
    Hello, Nguyễn Quang Hoàng! Thanks for reporting this issues, we have fixed the issues, please check!
    1 Like
    • Nguyễn Quang Hoàng
      Nguyễn Quang Hoàng 3 months ago
      The background color part worked fine. Uploading image still error
    • Saiful Alam
      Saiful Alam 3 months ago
      maybe it's happen for js file cache issue, so please do a hard refresh! :)
    • Nguyễn Quang Hoàng
      Nguyễn Quang Hoàng 3 months ago
      Yes, it worked perfectly. Thank you and the team so much
    • Nguyễn Quang Hoàng
      Nguyễn Quang Hoàng 3 months ago
      Are there any plans for adding a search box to articles?
    • Saiful Alam
      Saiful Alam 3 months ago
      I did not understand this, if you want any feature then please add another post in the "Feature Request" channel with some details. :)
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Nguyễn Quang Hoàng

Member
3 months ago
- Header and Footer should apply to the entire page instead of just the homepage. Or should it be left in the Branding section (Currently the color and icon saved in Branding is not working)

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1 comment

  • Saiful Alam
    Saiful Alam 3 months ago
    This issue was fixed, you can now check the updated customizer. where the branding settings move to the customizer page with some separated options, :)
    1 Like
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Nguyễn Quang Hoàng

Member
3 months ago
Did not receive information when filling out the Form at Contact Us! Get in touch the end of the article on KB Docs

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4 comments

  • Saiful Alam
    Saiful Alam 3 months ago
    Hey Nguyễn Quang Hoàng, This issue was resolved, sorry for notifying you in delay. 🙂
    1 Like
    • Nguyễn Quang Hoàng
      Nguyễn Quang Hoàng 3 months ago
      awesome, thanks for the notification
    • Nguyễn Quang Hoàng
      Nguyễn Quang Hoàng 3 months ago
      It worked, But the upgrade name is "Thrive KB" maybe we need to think more deeply about this. Why not create by customer contact information? to help keep support tickets consistent. Recorded images: https://imgur.com/y14f5PG
    • Saiful Alam
      Saiful Alam 3 months ago
      Okay, let us think about it.
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Nguyễn Quang Hoàng

Member
3 months ago
Error displaying Parent Category and Sub Categorie when using Customizer feature with newly created Docs Even though I have Set Order (Old Docs do not have this error) 

2 peoples likes this

4 comments

  • Saiful Alam
    Saiful Alam 3 months ago
    Thanks for report the issue, we are working on that, will be fix the issue ASAP and get back to you.
    1 Like
    • Nguyễn Quang Hoàng
      Nguyễn Quang Hoàng 3 months ago
      Very cool, Waiting for updates from you
    • Saiful Alam
      Saiful Alam 3 months ago
      The issue was fixed, with some new feature updates. please check it out.
    • Nguyễn Quang Hoàng
      Nguyễn Quang Hoàng 3 months ago
      Amazing, Thanks you. Can't wait I'll give it a try
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Nguyễn Quang Hoàng

Member
1 month ago
- When Filter by category we can only view Page 1, clicking Next Page 2 will reload the whole thing

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Nguyễn Quang Hoàng

Member
6 months ago
1- Fix the Table of Contents is not fixed when scrolling

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Nguyễn Quang Hoàng

Member
7 months ago
breakLine is ok, but inserting video link like youtube is not possible

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0 comment

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Nguyễn Quang Hoàng

Member
3 months ago
1. Updated on error not showing translated language at the end of the article

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2 comments

  • Saiful Alam
    Saiful Alam 3 months ago
    Hello, Nguyễn Quang Hoàng! All the issue was resolved and available in KB.
    1 Like
    • Nguyễn Quang Hoàng
      Nguyễn Quang Hoàng 3 months ago
      Unbelievably, Most of the problems have been fixed very well, only the "2. Error Slug Article" is still not fixed. Thank you and the ThriveDesk team so much
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Nguyễn Quang Hoàng

Member
1 month ago
When there is a chat client, on Mobile Android I cannot join the chat. (Updated to the latest version)

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Nguyễn Quang Hoàng

Member
1 month ago
Need to leave space at the bottom of the page so that it can be edited when scrolling down

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0 comment

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Nguyễn Quang Hoàng

Member
1 month ago
Added Getting Started to guide users to complete community creation

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Nguyễn Quang Hoàng

Member
1 month ago
When entering a detailed post in a topic, you should add a Back button or an arrow to return.

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Nguyễn Quang Hoàng

Member
1 month ago
Schedule your group events here. Members will see everything in their local timezone and get reminder emails. Scheduling livestreams, etc. is easy. Your attendance will increase.

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Nguyễn Quang Hoàng

Member
3 weeks ago
This will be very helpful

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Nguyễn Quang Hoàng

Member
1 month ago
Make your group fun with points, levels, and rewards. Personalize your group by naming your levels. Incentivize engagement by unlocking courses at higher levels.

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Nguyễn Quang Hoàng

Member
1 month ago
Single Sign-on (SSO) with Wordpress 

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