Nguyį» n Quang HoĆ ng
MemberMarketing
Nguyį» n Quang HoĆ ng
Member
KB hopes to have a BULK EDIT option to help select multiple categories of articles faster (If I had to select each post to select multiple categories, it would be crazy)
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Nguyį» n Quang HoĆ ng
Member
1. Clone Doc Site Save time without having to reset Doc Site from scratch, especially the Language section
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Nguyį» n Quang HoĆ ng
Member
1. Search Articles (Like search posts on wordpress)
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1 comment
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Saiful Alam 3 months agoThanks for your request, we will update the article page soon, on that time we will consider it as your request.1 Like
Nguyį» n Quang HoĆ ng
Member
I tried adding icons in level 2 categories but it doesn't show up. When I have a KB with many levels, I really want to show more icons for the 2nd level category
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2 comments
Nguyį» n Quang HoĆ ng
MemberAllow #hashtag Post, to make it easy for the community to follow the topic
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Nguyį» n Quang HoĆ ng
Member
Added translation of "Suggested articles" for chat widget
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Nguyį» n Quang HoĆ ng
Member
1. Article Count should show both numbers and "Articles" Help our brain understand faster :D
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Nguyį» n Quang HoĆ ng 3 months ago2. Optimization - Media Category (Picture) Should be self-responsive (I tried the svg image and it was cropped on both sides) - Description stipulates the maximum number of characters to display, equivalent to 2 lines, which will be more reasonable For example this case, Very optimal
Nguyį» n Quang HoĆ ng
MemberAutomatically Clear Cache when ThriveDesk Community updates. Currently I have to manually clear the Cache every time I update
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Parvez Akther 1 year agoThis supposed not to happen. What exact problem you are facing due to cache?1 Like
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Nguyį» n Quang HoĆ ng 1 year agoYes, I am using Google Chrome and every time I update Community I have to manually clear it ok1 Like
Nguyį» n Quang HoĆ ng
Member
(Click on the default Logo to Home) - Like the news feed to be able to see all new information on the wall like how Circle does a very optimal user experience
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1 comment
Nguyį» n Quang HoĆ ng
Member
1- Added Font option (currently default is 13px too small, average is 16-18 px on other systems)
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Nguyį» n Quang HoĆ ng
Member
Bring better user experience to "Did you find this article helpful?"
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Nguyį» n Quang HoĆ ng
Member
Every time I visit the top is counted as 1 view, making the visitor's view statistics will be inaccurate
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Nguyį» n Quang HoĆ ng
MemberNeed to add a Featured image support page to the Branding item. It is currently shared by all customers
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Nguyį» n Quang HoĆ ng 1 year agoWhen you send the link ThriveDesk Community https://community.thrivedesk.net/ to someone via Facebook or Messenger will see the avatar
Nguyį» n Quang HoĆ ng
Member
When viewing an article in KB Docs and logged in, you can quickly edit that article like Wordpress
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Nguyį» n Quang HoĆ ng
MemberThis is essential when we need to show Vietnamese language to our customers when we join the community
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Nguyį» n Quang HoĆ ng
MemberI have translated it into Vietnamese at Satisfaction Ratings but when Click evaluates to respond, it still displays in English. Please check for me
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Nguyį» n Quang HoĆ ng
Member
All articles display wrong number (Current display count is for 1 page, not all pages)
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Nguyį» n Quang HoĆ ng
Member
When entering Docs Click Avatar does not display the settings window
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Saiful Alam 3 months agoKB docs is a separate application, so we just added a link to your TD profile.
Nguyį» n Quang HoĆ ng
Member
Cannot read properties of undefined (reading 'then')
2 peoples likes this
7 comments
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Nguyį» n Quang HoĆ ng 3 months agoIn addition, the Editor Docs, Error does not save set the font color and background color. And Need to add a Code sample insert...
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Saiful Alam 3 months agoHello, Nguyį» n Quang HoĆ ng! Thanks for reporting this issues, we have fixed the issues, please check!1 Like
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Nguyį» n Quang HoĆ ng 3 months agoThe background color part worked fine. Uploading image still error
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Saiful Alam 3 months agomaybe it's happen for js file cache issue, so please do a hard refresh! :)
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Nguyį» n Quang HoĆ ng 3 months agoAre there any plans for adding a search box to articles?
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Saiful Alam 3 months agoI did not understand this, if you want any feature then please add another post in the "Feature Request" channel with some details. :)
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Nguyį» n Quang HoĆ ng
Member
- Header and Footer should apply to the entire page instead of just the homepage. Or should it be left in the Branding section (Currently the color and icon saved in Branding is not working)
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Saiful Alam 3 months agoThis issue was fixed, you can now check the updated customizer. where the branding settings move to the customizer page with some separated options, :)1 Like
Nguyį» n Quang HoĆ ng
Member
Did not receive information when filling out the Form at Contact Us! Get in touch the end of the article on KB Docs
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Saiful Alam 3 months agoHey Nguyį» n Quang HoĆ ng, This issue was resolved, sorry for notifying you in delay. š1 Like
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Nguyį» n Quang HoĆ ng 3 months agoIt worked, But the upgrade name is "Thrive KB" maybe we need to think more deeply about this. Why not create by customer contact information? to help keep support tickets consistent. Recorded images: https://imgur.com/y14f5PG
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Nguyį» n Quang HoĆ ng
Member
Error displaying Parent Category and Sub Categorie when using Customizer feature with newly created Docs Even though I have Set Order (Old Docs do not have this error)
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Saiful Alam 3 months agoThanks for report the issue, we are working on that, will be fix the issue ASAP and get back to you.1 Like
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Saiful Alam 3 months agoThe issue was fixed, with some new feature updates. please check it out.
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Nguyį» n Quang HoĆ ng
Member
- When Filter by category we can only view Page 1, clicking Next Page 2 will reload the whole thing
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Nguyį» n Quang HoĆ ng
Member
1- Fix the Table of Contents is not fixed when scrolling
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Nguyį» n Quang HoĆ ng
Member
breakLine is ok, but inserting video link like youtube is not possible
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Nguyį» n Quang HoĆ ng
Member
1. Updated on error not showing translated language at the end of the article
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Saiful Alam 3 months agoHello, Nguyį» n Quang HoĆ ng! All the issue was resolved and available in KB.1 Like
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Nguyį» n Quang HoĆ ng 3 months agoUnbelievably, Most of the problems have been fixed very well, only the "2. Error Slug Article" is still not fixed. Thank you and the ThriveDesk team so much1 Like
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Nguyį» n Quang HoĆ ng
Member
When there is a chat client, on Mobile Android I cannot join the chat. (Updated to the latest version)
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Nguyį» n Quang HoĆ ng
Member
Need to leave space at the bottom of the page so that it can be edited when scrolling down
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Nguyį» n Quang HoĆ ng
Member
Added Getting Started to guide users to complete community creation
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Nguyį» n Quang HoĆ ng
Member
When entering a detailed post in a topic, you should add a Back button or an arrow to return.
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Nguyį» n Quang HoĆ ng
Member
Schedule your group events here. Members will see everything in their local timezone and get reminder emails. Scheduling livestreams, etc. is easy. Your attendance will increase.
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Nguyį» n Quang HoĆ ng
Member
Make your group fun with points, levels, and rewards. Personalize your group by naming your levels. Incentivize engagement by unlocking courses at higher levels.
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